Self-pay gas station pumps break down across New Zealand due to leap year glitch

Yesterday was Leap Day, which means that for the first time in four years, it was February 29th. It’s usually a bizarre, astronomical fact (or very strange). special birthday For some). But that unique calendar date disrupted gas station payment systems throughout New Zealand for most of the day.

As reported by several international outlets, self-service pumps in New Zealand were unable to accept card payments due to a problem with the gas pumps’ payment processing software. new zealand herald The report said the outage lasted for “more than 10 hours”. This effectively closed some gas stations, while others had to rely on in-store payment. The outage affected suppliers including Allied Petroleum, BP, Gul, Waitomo and Z Energy. Now this has reportedly been fixed.

In-house payment solutions, such as the BP fuel card and Waitomo app, reportedly continued to operate during the outage.

As noted bloombergDue to its location, New Zealand is one of the first countries to experience February 29 every four years. The gas pump malfunction irked stakeholders as they attempted to resolve the issue caused by the software being inadequate to process the bonus day.

This was confirmed by John Scott, CEO of Invenco Group, the provider of the malfunctioning self-payment terminals. reuters That the problem was caused by a “leap year glitch”. Scott said the problem only affected the New Zealand code. Invenco is investigating to find out more information about the cause of the disturbance.

Scott also told new zealand herald Invenko worked with Worldline to fix this. France-headquartered Worldline makes software to process card payments. Worldline claimed that all non-Invenco terminals using its technology remained operational during the outage. Otago Daily Times,

The outage highlights how widespread people’s reliance on technology has become and how an error based on something as trivial as a calendar date can upend an entire business and disrupt people’s day. While some gas stations were still able to accept other forms of payment, those relying on broken terminals found themselves deprived of business. RNZ I reported speaking with someone who was refused service by four gas stations due to supply outages.

A faulty fuel pump at a station in Wellington, New Zealand on February 29, 2024.Photographer: Mark Coote/Bloomberg/Getty Images

Since the companies involved have been apologetic—and, in some casesDiscounts – To compensate for the inconvenience, it is hoped that the scale and embarrassment associated with the outage will help prevent similar incidents.

A representative for Allied Petroleum, when indicated through Facebook “Will probably remember Leap Day in four years’ time,” replied: “We’ll add it to our Outlook reminders 😕”.

This story was originally published on Ars Technica,

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